Order Status


Click the “Login” link at the top right hand side of our site to check your orders status.

Click the “Login” link at the top right hand side of our site to track your order.

Click the “Login” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

My Account


Click the “Login” link at the top right hand side of our site. Click the “Create account” link under the sign in button.

  1. Fill out the form with your first name, last name, email address and password of your choice.
  2. Upon form submission, the site will send you an email with a link to confirm your email address.
  3. Click the link to confirm your email address.

Once your email address is confirmed, you can begin shopping!

Click the “Login” link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the “Login” link at the top right hand side of our site. Click on the word “Forgot?” above the password field on the sign in page. Enter your email address and the site will send you instructions on how to reset your password.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Returns Policy for complete details regarding our return policy.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “Login” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

International Shipping


During your account signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Safe Shopping


We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Pricing and Billing


You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

You can login to your account and print your invoices there.

Credits usually take 7-10 business days from the time we receive your item(s).

Buyer's Guide


To find the product(s) you’re looking for, you may (1) use the navigation menus on the top our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart, click the “Checkout” link to begin the checkout process. Once you are on the checkout screen, you will see the field to enter your coupon code.