Login Help

How to Enable Cookies

To enable cookies, follow the instructions below for the browser version you are using.

Mozilla Firefox (1.0 final release and earlier)

  • Go to the "Tools" menu.
  • Select "Options".
  • Select the "Privacy" icon in the left panel.
  • Check the box corresponding to "Allow sites to set cookies".
  • Click "OK" to save changes.
Netscape 7.1/Mozilla 5.0
  • Select "Preferences" from the Edit menu.
  • Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
  • Under "Privacy & Security", select "Cookies."
  • Select "Enable all cookies".
  • Click "OK".
Microsoft Internet Explorer 6.0+
  • Select "Internet Options" from the Tools menu.
  • Click on the "Privacy" tab.
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  • Click "OK".
Microsoft Internet Explorer 5.x
  • Select "Internet Options" from the Tools menu.
  • Click on the "Security" tab.
  • Click the "Custom Level" button.
  • Scroll down to the "Cookies" section.
  • To enable:
    • Set "Allow cookies that are stored on your computer" to "Enable".
    • Set "Allow per-session cookies" to "Enable".
  • Click "OK".
Microsoft Internet Explorer 4.x
  • Select "Internet Options" from the View menu.
  • Click on the "Advanced" tab.
  • Scroll down to find "Cookies" within the "Security" section.
  • To enable:
    • Select "Always accept cookies".
  • Click "OK".
Netscape Communicator 4.x
  • Select "Preferences" from the Edit menu.
  • Find the "Cookies" section in the "Advanced" category.
  • To enable:
    • Select "Accept all cookies" (or "Enable all cookies").
  • Click "OK".


Logging on with 3rd party firewall/antispyware/antivirus programs.

Some third party programs (zone alarm, etc...) will block the ability to store session cookies which will not allow a successful login to our site.

In order to login with a third party program, please configure it to work with our website and accept session cookies.

3rd party software for firewall, antivirus and antispyware can affect how your browsers handle cookies. Please make sure cookies are enabled or that "www.hofcraft.com" is added to your safe or trusted websites.

Zone Alarm

  1. In Zone Alarm, select Privacy.
  2. Under Cookie Control, click Custom
  3. In Custom Privacy Settings:
    1. Uncheck the box that says "Block session cookies"
    2. Uncheck the box that says "Block persistent cookies"
    3. Uncheck the box that says "Remove private header information".
    4. Uncheck the box that says "Expire Cookies"
  4. Click OK.

Norton Personal Firewall

  1. Double click on the Norton Personal Firewall icon in the tray.
  2. Click on the Open option in the pop-up menu.
  3. Click the Options icon in the Norton SystemWorks menu box.
  4. Click on the Personal Firewall option in the Options menu box.
  5. Click the Advanced Options button at the bottom of the Norton Personal Firewall Options menu box to retrieve the default settings menu box.
  6. Make sure you are in the "Web" tab. There may be several domains already listed in this area.
  7. Click on the Add Site button at the bottom of the Web defaults window.
  8. You will need to enter "www.amusicdirect.com" and "www.musicdirect.com" (without the quotes) as a new default. This should active the default rules section of that window.
  9. Make sure the Cookies and Referer (under Browsing Privacy) are set to permit as a default rule for the www.amusicdirect.com and www.musicdirect.com domains.
  10. Click OK, then click OK again.

McAfee Privacy Service

  1. Right-click the red "M" icon by your system clock.
  2. Click "Privacy Service."
  3. Click "Options."
  4. The McAfee Privacy Service window appears. Click the "Cookies" tab.
  5. Enter each website address from which you would like to allow cookies(www.amusicdirect.com and www.musicdirect.com).
  6. Click "Add."
  7. Once completed, close the window.